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I wouldn't trust this casino at all. I've been waiting for three months to receive my winnings from a blackjack round, despite providing clear proof. Customer service is terrible—they only give generic responses and never actually help. Save yourself the hassle and play elsewhere. Replying: This isn't about a withdrawal; it's about a blackjack round I won. I've provided screenshots showing my winning hand and my balance before and after the round, proving the win wasn't credited. Instead of helping, you just keep giving me the runaround. I even tried accessing my account again to ask about it, but you refuse.
Dear Karyl Bogisich, We’re sorry to hear about your experience and regret that the situation has caused you frustration. At OceanSpin, we always strive to ensure our players receive fair and timely assistance. We would really like to help you resolve this matter, so we kindly ask you to reach out to our support team directly. This will allow us to review your case in detail and provide you with a solution as quickly as possible. We’re always happy to assist and value the opportunity to improve your experience with us. Thank you for bringing this to our attention. Best regards, OceanSpin Casino Team
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